B.6.2.1 Location, context, time, and duration
The 2nd instructor training event at University Tenaga Nasional was a continuation from the 1st workshop that took place on June 20, 2022. The event took place on July 28, 2022. This workshop was only opened to those who participated in the 1st training.
The event was attended by joined by 30 lecturers from University Tenaga Nasional and other universities in Malaysia, Thailand, and Indonesia.
B.6.2.3 Description of activities
Continuing from the 1st session, the 2nd workshop started with a recap of the first three stages of design thinking covered earlier, and subsequently focused on the last two. The session was more interactive as the participants had gained fundamental understanding of design thinking from the previous workshop and were able to contemplate its implementation in their courses.
Participants were able to understand design thinking in depth, including more practical examples on the application of design thinking in higher education. Content of this workshop included the empathy map that helps understand stakeholder needs, the user’s journey map, the point-of-view statement, verbing techniques, and product and service prototypes.
During the 2nd half of the workshop, participants had the opportunity to share their planning for the implementations of design thinking in their respective courses and receive feedback by the trainer. Subsequent workshops will focus on the instructors who are seriously considering applying design thinking in their courses where the ICT-INOV platform will also be introduced for hands-on training.
B.6.2.4 Feedback and web presence
Participants greatly benefited from the hands-on approach on the practical application of design thinking. The event was promoted through an internal campaign as demonstrated in the poster below.